Category: Hardware

Nov 04 2010

FINALLY fixed my problem with DVD hanging on Windows 7. Yippee

I had a problem on my machine.  I COULD NOT GET my dvd player to work reliable.  Here are the nitty gritty details of the problem per my SUPERUSER.COM question that I posted 3 months ago



I have x64 Windows 7 running on an ASUS M50VM. The DVD drive works completely unreliably if not at all.

But the story is not that simple so bear with are the gory details.

When I first got the machine it came with Windows XP and I upgraded it to Windows Vista X64 and the DVD worked fine.

When Windows 7 RC2 came out I tried it on a Virtual Machine and I liked it so much that I upgraded the machine to Win7 RC1. The DVD worked fine.

Of course, RC1 was going to start spontaneously rebooting, so when Windows 7 was released I DID A CLEAN INSTALL of Windows 7. Just to clean install I mean I did a FORMAT of the HARD DRIVE and INSTALLED it from scratch.

EVER since then the DVD mostly doesn't work. I can sometime read from disk but that will often hang. (Please see my description below of HANG for details.) CD or DVD writes ALWAYS fail with a HANG (I have done a successful write only one time.)

Here is what I mean by HANG...
*Explorer Window is unresponsive.
*Any software accessing the DVD drive is unresponsive.
*The DVD tray will not eject.
*Using a paper clip will eject but the disk is usually spinning real hard.
*Attempting to shut down windows will fail. I have waited as long as ten minutes but the whole OS seems to hang. I do a hard shutdown.
*Sometimes accessing the DVD (when it does not cause a HANG) will still fail and the device will actually seem to disappear from the system until I reboot.

A couple of other things. It is NOT a hardware failure. It is the Windows OS. I know this because I swapped out my DVD drive with a friend with the same model...his machine is fine (he is still running Vista X64) and my machine still fails.

For what it is worth. I swapped out my primary disk with the INTEL 160GB SSD.


Here is my solution.


finally found the answer to this question.

The following URL explains the problem and I got my answer from the second to last post.

DVD Drive Wont Eject and Feezes Computer

ASUS Firmware Update that fixed it for me